General FAQ

A sharing is a meeting around a passion between a Host (the passionate person who has created an ad on Nohô) and a Nomad (the person who has booked).

• The Host and Nomad must respect Nohô’s general conditions and values.
• The Host must not ask the Nomad for money for the sharing, as he will be directly compensated by Nohô.
• All requests for money other than the price of the share must be detailed and explained by the Host in the summary of his share.
• When a Nomad reserves a share, he blocks the chosen time slot exclusively for himself and the people accompanying him.
• The Host cannot receive Nomads from different groups in a share. For example: Nomad X reserves the 2pm to 4pm time slot; Nomad Y cannot reserve this time slot, so must choose another.
• The Host and the Nomad must show the kindness required to welcome and share with Nohô.
• Nohô reserves the right to delete a share and ban a Host or Nomad who does not respect Nohô’ s general conditions and values.

On the app and on the website during or after your share you have the option of reporting a Nomad or a Host who has behaved poorly or has not attended to us. You will find the “Reporting” button in “My approved shares”. This button is accessible from the start of the share and remains active after the end of the share. In the event of serious behavior towards you, you must lodge a complaint with the competent authorities. After checks Nohô will be able to ban the Nomad or Host from the app and the website.

The following behaviors are taken into account for reporting purposes:

• Absence of the Host or Nomad at the time of sharing.
• Aggressive behavior, insults, racism, intolerance.
• Sexual harassment.
• Physical state of the Host or Nomad (alcohol, drugs, etc.).
• Endangering the physical integrity of the person.
• Request for additional money for sharing, if not noted in the sharing description (expl: museum admission ticket).

Simply a contraction of the words Nomad and Host. The Nomad is the one who travels to discover a passion, and is represented by the character “NO” in red. The Host is the person who welcomes people to share his or her passion, and is represented by the “HÔ” character in blue.

You can find the Nohô application in theApple Store and Google Play store by searching for Nohô with an ô! Alternatively, you can log on to our website, noho.world, which is accessible on computers, tablets and cell phones.

For the best possible experience of the Nohô application on Android, we recommend that you set Google Chrome as the default browser on your phone.

To contact us, please use the contact form by clicking here.

On the website and application, log in to your account, click on “My information”, and you’ll find the “Unsubscribe” button at the top right of the page. Then simply confirm that you wish to delete your account.

The “Testé par Team Nohô” logo means that a member of our team has taken part in the proposed sharing. Team Nohô enjoyed the meeting with its Host and recommends it to you.