General FAQ

On Nohô, you don’t pay to do you pay to meet. And that’s the whole difference.
Where a regular platform offers activities to consume, Nohô connects two human beings around a shared passion. No script, no staging, no standard group of strangers. Just a Host who opens their world, and a Nomad coming to meet them, for €35 (the whole group, up to 6 people).
Nohô is the platform of passionate people by enthusiasts, for the curious.

A Nohô listing is an invitation to meet. More precisely: a passion encounter between a Host (the passionate person who created their listing on Nohô) and a Nomad (the person who books to come and discover).
It’s not a class, not a guided tour, not a service. It’s a human-to-human moment, around a world someone chose to share.

A few simple principles, designed to protect Hosts and Nomads:

• Hosts and Nomads respect the Terms and Conditions and the Nohô values.
• Hosts never ask Nomads for direct payment they are compensated directly by Nohô.
• Any additional money request (materials, tasting, transport) must be clearly explained in the listing summary.
• When a Nomad books a time slot, they reserve it exclusively for themselves and their group.
• A Host never mixes Nomads from different groups in the same slot. Example: if Nomad X books from 2 PM to 4 PM, Nomad Y must choose another slot.
• Both Hosts and Nomads act with kindness, in the chat and in person.
• Nohô reserves the right to remove a listing and ban any member who doesn’t follow these rules.

These rules aren’t constraints they protect what makes Nohô possible: trust.

When you see the “Tested by the Nohô Team” logo on a listing, it means a member of our team has actually attended this encounter in person. And came back with stars in their eyes.
It’s a recommendation made from the heart: we loved it, we think you will too.

To protect the trust that makes Nohô work, here are the behaviors that can be reported:

• Absence of the Host or Nomad at the time of the encounter.
• Aggressive behavior, insults, racism, intolerance.
• Sexual harassment.
• Problematic physical state (alcohol, drugs, etc.).
• Endangering the physical safety of a person.
• Additional money requests for the encounter, if not mentioned in the listing description (for example: a museum ticket).

Each report is read and taken seriously by the Nohô Team. That’s our commitment to the community.

After each report:

• Our team examines the situation as quickly as possible.
• We may contact the people involved to understand what happened.
• Depending on severity, the reported member may receive a warning, a temporary suspension, or a permanent exclusion from the platform.

Our role is to protect the community every decision is made with care and judgment.

The Nohô app (with an ô!) is available on:

• The Apple Store for iPhone and iPad.
• The Google Play Store for Android devices.

Just type “Nohô” (with the ô, it matters!) in the search bar.

Prefer to browse from your computer? Head to noho.world, accessible from a computer, tablet, or phone.

We love getting messages a question, an idea, a kind word, a suggestion. Two ways to reach us:

• The contact form we’ll get back to you quickly, with care.
• Phone: +33 6 63 48 20 40, Monday to Friday, 9 AM to 12 PM and 2 PM to 5 PM (CET).

If you want to leave Nohô, it only takes a few clicks:

• Log in on the site or app.
• Go to “My information”.
• Click “Unsubscribe”, at the top right of the page.
• Confirm deletion.

Your account and all your data will be permanently deleted. But know this: the door stays open if you change your mind.

Yes, absolutely. Nohô takes the protection of your data very seriously:

• Your personal information is never sold or shared with third parties for commercial purposes.
• Payments are secured via Stripe, a trusted online payment provider.
• Your phone number stays confidential and is never visible to other members.
• You can delete your account at any time, and with it all your data.

Full details are in our Privacy Policy.