For Hosts
Do you want to offer a share or have you already posted your advert? The answers to your questions are here.
from Nohô
Find answers to your questions
What is the definition of a Nohô Host?
A Hôte Nohô is someone who shares his or her passion. A Hôte Nohô is a local player who wants to share his know-how and knowledge.
What is the definition of a share?
A sharing is a meeting around a passion between a Host (the passionate person who has created an ad on Nohô) and a Nomad (the person who has booked).
What are the rules of a share?
- The Host and the Nomad must respect Nohô’s general conditions and values.
- The Host must not ask the Nomad for money for the sharing, as he will be directly compensated by Nohô.
- All requests for money other than the price of the share must be detailed and explained by the Host in the summary of his share.
- When a Nomad reserves a share, he blocks the chosen time slot exclusively for himself and the people accompanying him.
- The Host cannot receive Nomads from different groups in a sharing. For example: Nomad X reserves the 3pm to 7pm time slot; Nomad Y cannot reserve this time slot, so must choose another.
- If the Host is available for a whole day, he must block several time slots for the same sharing, in order to receive several different groups of Nomads. And thus be compensated several times over.
- Both the Host and the Nomad must show the kindness required to welcome and share as requested by Nohô.
- Nohô reserves the right to delete a share and ban a Host or Nomad who does not respect Nohô’ s general conditions and values.
How do I get in touch with the Nomad?
When a Nomad wishes to reserve your share, you’ll receive an e-mail, a notification and an SMS asking you to validate, or not, the Nomad’s request. By validating the request, you’ll gain access to the Nohô chat room once the Nomad has paid for the share. This guarantees payment of your €30.
How do I validate a sharing request?
- When a Nomad chooses your share, you’ll receive an e-mail, a notification and an SMS asking you whether or not to validate the request.
- To validate, click on “I’m going” in the e-mail and validate the request. Alternatively, via the site or application, go to “Messages” and click on “Shares to be validated”.
- Your share is validated.
- If the Nomad’s request for the start time of your share doesn’t suit you, you can modify it and send it to the Nomad.
- The Nomad will only pay the price of the share once you have agreed on the start time.
How much am I compensated?
The fee for sharing (up to 6 people in the same group) is €30, whatever the duration you choose.
How does the payment of my compensation work?
Under “I am a Host” and “Payment method”, you need to register your bank details. You will then receive the sum of 30€ corresponding to the price of the 35€ share, minus Nohô’s set-up fees, by bank transfer directly into your account within 24 to 48 hours of the end of your share.
How do I sign up?
From our website or the application click on “Sign up” on the navigation bar. When you try to create a share or take part in a share, we automatically suggest you sign up. Don’t forget to fully complete your Nohô profile with a nice photo of yourself and as accurate a description as possible.
How do I become a Host?
By registering on our app or website, and by offering a share related to your personal, professional, associative or sporting life.
How old do you have to be to become a host?
You must be over 18 to become a host on the Nohô platform.
How do you create a share ad?
Click on the “Create a share” button, and we’ll help you create your first share. Remember to give detailed explanations and include photos of your passion.
To guide you, you’ll find our instructions and best practice guide.
Team Nohô can also guide you. Contact them via the form below.
How do I present and promote my sharing ad?
- Fill in your description, introduce yourself and explain why you want to share your passion.
- Your ad must be detailed enough to make a Nomad want to come with you.
- Photos should be of good quality and represent the passion you wish to share. Don’t forget that the Nomad will see your photos first.
- Team Nohô is here to help and advise you!
How long does a share last?
It’s up to you to define the duration of your share, which can range from 1 to 4 hours.
How do I know how many Nomads will participate in the share?
When you create your share, you must indicate the number of Nomads you will accept. When a Nomad books and pays for your share, you’ll be put in touch via the Nohô chat. From then on, you must ask the Nomad how many people will be accompanying him/her, always within the limit noted on your sharing form.
For your information, a sharing ad that offers to host more than one person is always more attractive to nomads who pay a single price of 35€.
What happens if the Nomad doesn’t show up?
If the Nomad doesn’t come and hasn’t cancelled before 24 hours before the meeting, you’ll receive your full €30 compensation.
What happens if the Nomad doesn’t respect Nohô’s values?
You must report it to Nohô:
- In “My approved shares” by clicking on the “Reporting” button.
- On the app and on the website during or after your share you have the option of reporting a Nomad who has behaved poorly or has not attended to us
- In the event of serious behavior towards you, you must lodge a complaint with the competent authorities.
- After checks Nohô will be able to ban the Nomad from the app and the website.
More info at “Behavior subject to reporting” and “Nohô’s values”
What happens if I can’t make the appointment with the Nomad?
You must notify the Nomad via the Nohô chat, and try to find another slot or date with him/her. If you can’t reschedule, then the share will be cancelled in accordance with the general terms and conditions of use. See the T&C by clicking on this link.
What is my responsibility as a Host?
You must ensure that your sharing does not endanger the Nomad or Nomads who accompany you in your passion. Nomads are covered by their own personal insurance, but that doesn’t absolve you of all responsibility in the event of a problem. What’s more, by registering with Nohô, you agree to respect the platform’s values. Click here to see the general terms and conditions of use.
Can a Host become a Nomad?
Yes, you can become a Nomad. All you have to do is reserve a sharing ad from another Host.
