For Hosts
Do you want to offer a share or have you already posted your advert? The answers to your questions are here.
from Nohô
Find answers to your questions
How do I sign up on Nohô?
Signing up takes two minutes, on the website or the app:
- Click “Log in“, then “Create an account”.
- Fill in your details.
- And above all: take time to build a real profile a nice photo, a few honest words about yourself. Hosts are more likely to welcome Nomads who feel real.
Your profile is your first encounter with your future Host.
How old do you have to be to become a host?
You must be 18 or older to create a Nomad account and book a Nohô encounter. This rule exists for legal and liability reasons.
What is the definition of a Nohô Host?
A Hôte Nohô is someone who shares his or her passion. A Hôte Nohô is a local player who wants to share his know-how and knowledge.
What is the definition of a share?
A sharing is a meeting around a passion between a Host (the passionate person who has created an ad on Nohô) and a Nomad (the person who has booked).
What are the rules of a share?
How do I get in touch with the Nomad?
When a Nomad wishes to reserve your share, you’ll receive an e-mail, a notification and an SMS asking you to validate, or not, the Nomad’s request. By validating the request, you’ll gain access to the Nohô chat room once the Nomad has paid for the share. This guarantees payment of your €30.
How do I validate a sharing request?
- When a Nomad chooses your share, you’ll receive an e-mail, a notification and an SMS asking you whether or not to validate the request.
- To validate, click on “I’m going” in the e-mail and validate the request. Alternatively, via the site or application, go to “Messages” and click on “Shares to be validated”.
- Your share is validated.
- If the Nomad’s request for the start time of your share doesn’t suit you, you can modify it and send it to the Nomad.
- The Nomad will only pay the price of the share once you have agreed on the start time.
How much am I compensated?
The fee for sharing (up to 6 people in the same group) is €30, whatever the duration you choose.
Why do i need to create a payment account?
Nohô needs you to create a Stripe payment account so that you can receive bookings and pay yourself the 30€ at the end of a meeting. The process of registering your account is totally confidential and secure.why do i need to create a payment account?
How do I become a Host?
By registering on our app or website, and by offering a share related to your personal, professional, associative or sporting life.
How do you create your ad?
Click on the “Create your ad” button, and we’ll help you create your first share. Remember to give detailed explanations and include photos of your passion.
To guide you, you’ll find our instructions and best practice guide.
Team Nohô can also guide you. Contact them via the form below.
How do I present and promote my sharing ad?
- Fill in your description, introduce yourself and explain why you want to share your passion.
- Your ad must be detailed enough to make a Nomad want to come with you.
- Photos should be of good quality and represent the passion you wish to share. Don’t forget that the Nomad will see your photos first.
- Team Nohô is here to help and advise you!
How long does a share last?
It’s up to you to define the duration of your share, which can range from 1 to 4 hours.
How do I know how many Nomads will participate in the share?
When you create your share, you must indicate the number of Nomads you will accept. When a Nomad books and pays for your share, you’ll be put in touch via the Nohô chat. From then on, you must ask the Nomad how many people will be accompanying him/her, always within the limit noted on your sharing form.
For your information, a sharing ad that offers to host more than one person is always more attractive to nomads who pay a single price of 35€.
What happens if the Nomad doesn’t show up?
If the Nomad doesn’t come and hasn’t cancelled before 24 hours before the meeting, you’ll receive your full €30 compensation.
What happens if the Nomad doesn’t respect Nohô’s values?
You must report it to Nohô:
- In “My approved shares” by clicking on the “Reporting” button.
- On the app and on the website during or after your share you have the option of reporting a Nomad who has behaved poorly or has not attended to us
- In the event of serious behavior towards you, you must lodge a complaint with the competent authorities.
- After checks Nohô will be able to ban the Nomad from the app and the website.
More info at Behavior subject to reporting and Nohô’s values.
What happens if I can’t make the appointment with the Nomad?
You must notify the Nomad via the Nohô chat, and try to find another slot or date with him/her. If you can’t reschedule, then the share will be cancelled in accordance with the general terms and conditions of use. See the T&C by clicking on this link.
What is my responsibility as a Host?
You must ensure that your sharing does not endanger the Nomad or Nomads who accompany you in your passion. Nomads are covered by their own personal insurance, but that doesn’t absolve you of all responsibility in the event of a problem. What’s more, by registering with Nohô, you agree to respect the platform’s values. Click here to see the general terms and conditions of use.
Can a Host become a Nomad?
Yes, you can become a Nomad. All you have to do is reserve a sharing ad from another Host.
